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Store Policies

Close-up image of glazed handmade vases and planters.

Welcome to Mammatus Studio! I am delighted to offer you a carefully curated collection of handmade ceramics that are personally crafted by me with love and passion. Please take a moment to review my Shipping and Store Policies before making a purchase. If you have any questions or concerns, feel free to reach out to me at:


Product Information:

Kindly note that all dimensions provided are approximations. In the event that a displayed item is unavailable and you wish to place a pre-order, please be aware that the specific measurements, form, and glaze finish might vary.

When shopping with Mammatus Studio, you have the option to choose your planter with or without plants, and you can make this selection during the checkout process.  If you're a Los Angeles local and wish to acquire a planter with plants, simply drop me an email, and we can arrange for a convenient local pick-up or explore delivery possibilities. If you're not a local resident but have your heart set on a planted planter, don't hesitate to get in touch with me. We can have a conversation about what plant options ship well to your location.

My ceramic vases are sold sans flowers, but if you're in the Los Angeles area or sending a thoughtful gift to someone here (because you are that awesome!), you can reach out to me via email. We can discuss the potential of a custom flower arrangement, and I can assist you in arranging local pick-up or delivery for your ease and convenience.


Please email me if you are interested in pre-ordering a piece that is currently sold out.  I accept pre-orders contingent upon my ongoing workflow and can provide an estimate of the expected waiting period.


Shipping Information:

  1. Processing Time: Each piece is meticulously crafted by hand, and therefore requires time to ensure the highest quality. Your order will be dispatched within a week of purchase, originating from Los Angeles, CA.

  2. Shipping Materials: Mammatus is looking out for the environment!  Where possible, packaging materials are reused, and all new packing peanuts are compostable and can be reused or dissolved in water.

  3. Shipping Method: Mammatus offers shipping via USPS Priority Mail, complete with tracking and insurance coverage. Once your order ships, you'll receive an email containing shipping confirmation and a tracking number. It's important to note that Mammatus assumes no liability for packages once they've been handed over to USPS. Should any issues arise, kindly communicate directly with USPS using your tracking number.

  4. Shipping Locations: At this time, Mammatus exclusively ships within the USA and Canada.

  5. Shipping Fees: Shipping charges will be calculated during the checkout process based on your location and the weight of the items in your cart.

  6. Shipping Address: Please ensure that your shipping address is accurate and complete before placing your order. Mammatus is not responsible for items lost or delayed due to incorrect addresses.

  7. Local Purchases: If you live in the Los Angeles area and are interested in purchasing a planted piece, please email me to arrange pickup of the piece.  Mammatus offers the option of a studio pickup in the Glassell Park neighborhood of NELA or can provide a fee for local delivery.


Returns and Exchanges:

  1. Damaged Items: Each order is meticulously packaged and shipped with the utmost care. If your order arrives in a damaged state, please contact me within three (3) days of receiving the item. Photos of the damaged item and packaging may be requested to process a replacement or refund. Please keep in mind that I am unable to address damaged orders beyond this time window.

  2. Returns and Exchanges: All transactions are considered final. Please be aware that I am unable to accommodate returns or exchanges. This operation is characterized by its small-scale, handmade nature.


Caring for Your Ceramics:

  1. Mammatus ceramics are handmade with care and may have slight variations in color, size, and texture, which adds to their unique charm.

  2. Handwash your ceramics with mild soap and warm water. Avoid using harsh chemicals or abrasive scrubbers that may damage the finish.



If you have any questions, concerns, or special requests, please don't hesitate to contact me at: I am here to assist you and ensure your shopping experience is as delightful as the ceramics.

Thank you for choosing Mammatus Studio. Your support means the world to me!

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